Telemarketing Team Leader
High Wycombe, £22,500 - OTE £27K uncapped
Exciting role for Tele-business Team Leaders in a brand new team within a market leading recycling and waste to energy business.. This is a great opportunity for you to build a career within the tele-business contact centre. This role is for someone with excellent leadership skills who is able to create, motivate and develop a highly successful team. You will be articulate and very ambitious, enjoy working to targets and thrive in a fast moving sales environment. You will have a “work hard play hard” attitude. Previous leadership experience and the ability to train, coach and mentor is essential to the role. The successful applicants will be confident, enjoy driving successful teams and very sure that tele-business is their first choice.
You'll need to:
• Spend 60% of your time training, coaching and mentoring
• Prepare daily, weekly and monthly reports for management in all areas when required
• Monitor call quality and employ creative solutions for improvements
• Have ability to negotiate.
• Have ability to work in a pressurised environment.
• Recognize and celebrate team and team member accomplishments and exceptional performance
You will:
• Have proven leadership skills and ability to lead a team of telemarketing agents
• Have good communication skills.
• Be target driven.
• A people person, able to work at all levels.
• Be confident, enthusiastic & motivated.
• Have the ability to coach the team, and drive them toward set goals
• Be organised and able to prioritise work.
• Be articulate & pro-active.
• Previous sales experience advantageous
• Be passionate about pursuing a career in telesales.
To apply for this job, email your CV to cv@countyrecruit.com quoting reference 50/48.
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