Telephone Account Manager
High Wycombe, £16.5K OTE £22.5 uncapped
This is a new, exciting role for inbound & outbound Telephone Account Manager in a team within a fast growing, fast moving, and challenging environment. This is a great opportunity for you to build a career within the tele-business account management team with a leading environmental company.
This role is for someone who is determined to build a career in account management. You will be articulate and ambitious, enjoy working to targets and thrive in a fast moving sales environment. You will have a “customer is king” attitude, have the problem solving skills to quickly identify & resolve customer problems, the accountability of taking on a customer problem & work it through to resolution as well as working hard to ensure that our client is doing the “right thing” by their customers within the high company standards/expectation. You will need to use all your negotiation skills to ensure that you do not lose any customer you deal with & have the pride that ensures your 100th dial is the same as your 1st .
As over-achievers, the successful applicants will be confident, enjoy working in a team and certain that telesales account management is their first choice.
If you have an interest in doing your bit for the environment and are excited by the opportunity to work for one of the leading waste to power companies in the UK in a team that will change an industry, then this role is for you.
Previous telephone /account management experience is an advantage but not essential.
You'll need to:
• Build rapport with existing clients.
• Work closely with team members.
• Have ability to negotiate.
• Have ability to work in a pressurised environment.
• Meet targets both individually and in a team.
• Manage and retain a portfolio of accounts proactively and reactively
• You will be desk based and targeted to maximise sales opportunities with existing customer accounts
You will:
• Have good communication skills.
• Will need strong interpersonal skills, a proactive, resolution focused mindset with the ability to establish excellent customer relationships
• Have good understanding of Word/Excel/PowerPoint.
• Be confident, enthusiastic & motivated.
• Have willingness and desire to learn more.
• Be organised and able to prioritise work.
• Be articulate & pro-active.
• Previous sales/account management experience advantageous
• Be passionate about pursuing a career in tele-business account management.
To apply for this job, email your CV to cv@countyrecruit.com quoting reference 50/46.
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